Kelsey-Seybold Clinic supports the concept of patient- and family-centered care, an approach that encourages collaborative partnerships between healthcare providers, patients, and families. This means we put patients and families first. We know families are a primary source of strength and support for a patient, and that recovery and healing happens within the context of a family.

Kelsey-Seybold's Patient and Family Advisors focus on the following areas:

• Identifying existing best practices in patient- and family-centered care, including Kelsey-Seybold and those from other sources, and sharing those across the organization.
• Supporting staff and Kelsey-Seybold leadership in patient- and family-centered activities and initiatives.
• Acting as a sounding board for implementation of new programs and existing programs.
• Representing patient and family perspectives about the healthcare experience at KSC and making recommendations for improvement.

Patient and family advisors are valued partners in our mission to advance patient- and family-centered care. Patients and families can offer unique perspectives and valuable feedback regarding the standard of care they receive.