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Kelsey-Seybold's Web Site Earns National Recognition Award
Best Site Design, Overall Site Awards Earned for Improvements
Houston (November 19, 2019) - Kelsey-Seybold Clinic's website, Kelsey-Seybold.com, has been recognized as a leader among hundreds of Web sites competing in the 13th annual eHealthcare Leadership Awards. Among Kelsey-Seybold's accolades is a Gold Award for Best Site Design in the Medical Practice/Clinic Category, and a Silver Award for Best Overall Site.
"Our patients are increasingly using online resources and technology to get information and manage their health care needs," says Dr. Spencer Berthelsen, board chairman of Kelsey-Seybold Clinic. "We're making it easier for our patients to quickly access the information they need, through streamlined design, easy navigation and robust content."
Ann Cook, Vice President of Business Development, leads Kelsey-Seybold's online communications team that includes Barbara Faber, Acting Senior Manager and Web Content Manager; Hugo Galicia, Webmaster; Valerie Clifton, Marketing Writer; and Andrew Kaminsky, Manager, Creative Production and Design.
The eHealthcare Leadership Awards recognize the very best Web sites of 17 industry classifications, including health care organizations, online health companies, pharmaceutical/medical equipment firms, suppliers and business improvement initiatives.
The awards program is sponsored by eHealthcare Strategy & Trends, a health care communications trade publication. The media group received more than 1,100 entries from more than 200 health care organizations, which were evaluated by 116 judges.
About Kelsey-Seybold
Kelsey-Seybold Clinic is Houston's premier multispecialty group practice, founded in 1949 by Dr. Mavis Kelsey in Houston's renowned Texas Medical Center. More than 850 physicians and allied health professionals practice at 40 locations in the Greater Houston area. Kelsey-Seybold offers quality medical care in 65+ medical specialties. The organization operates the largest freestanding Ambulatory Surgery Center in the state of Texas and offers state-of-the-art Varian TrueBeam and Varian Edge radiation therapy technology at a nationally accredited Cancer Center. An accredited Sleep Center, comprehensive laboratory services, advanced imaging and diagnostics, 24 onsite Kelsey pharmacies and one specialty pharmacy, and MyKelseyOnline, a secure web portal, are part of its comprehensive offerings. Kelsey-Seybold partners with major insurers to offer value-based commercial health plans. KelseyCare Advantage, a Medicare Advantage plan offered to Houston-area beneficiaries and affiliated with Kelsey-Seybold Clinic, has achieved the coveted 5-out-of-5-star rating from the Centers for Medicare and Medicaid for eight consecutive years.
Kelsey-Seybold has been recognized by the National Committee for Quality Assurance (NCQA) as the nation’s first accredited Accountable Care Organization and is home to a nationally accredited Breast Diagnostic Center and Endoscopy Center.
Kelsey-Seybold Clinic achieved a Net Promoter Score (NPS) of 91. NPS is the global standard for measuring customer loyalty and satisfaction. An NPS score of 70 or higher is considered by industry experts to be "world class" and an indicator of overwhelming customer loyalty.