Frequently Asked Questions

A: Kelsey-Seybold teams up with major insurance carriers like Aetna, Cigna, and UnitedHealthcare to offer high-quality, cost-effective Kelsey Plans for businesses of all sizes. You don’t have to give up your current plans. You can add a Kelsey Plan option alongside your current PPO or POS plans.

A: They’ll get the same great quality, convenience, and access to care they’ve always known for Kelsey-Seybold, plus a whole lot more:

• Plan designs that can include predictable co-pays: They’ll know exactly what they’ll pay for every primary care office/virtual visit and for every specialty care office/virtual visit. There’s no surprises and no high deductibles to meet before they get first dollar coverage.
• Exclusive Kelsey-Seybold Concierge: They get a dedicated number to call the Kelsey-Seybold Concierge Team for personalized assistance in finding doctors, scheduling appointments, answering questions about their care, and help resolving issues and concerns.
• Coordinated care and integrated disease management: The focus is on prevention and identifying diseases at their earliest, most treatable stage; this, in turn, helps mitigate health issues before they become catastrophic claims.
• Access to our premier hospital partners: Kelsey-Seybold’s network of leading hospital partners incudes CHI St. Luke’s Health, Texas Children’s Hospital, and select Houston Methodist, Memorial Hermann, and HCA Houston Healthcare facilities.
• The assurance of Kelsey-Seybold Quality: Kelsey-Seybold Clinic has been recognized by NCQA, QOPI, and other leading accreditors of healthcare quality. KelseyCare Advantage has been awarded the coveted 5-Star designation by the Centers for Medicare and Medicaid (CMS) for outstanding quality and customer service.