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Kelsey-Seybold Greater Houston Plan Kelsey-Seybold Greater Houston Plan

No Referrals Needed To See Kelsey-Seybold Specialists!

When you choose a Kelsey-Seybold Plan

Discover the Benefits of the Kelsey-Seybold Greater Houston Plan

Quality & Convenience

Quality & Convenience

With a Kelsey-Seybold Greater Houston Plan, you not only get great coverage and benefits, but you also have access to highly personalized care delivered by an exclusive network of 940+ Kelsey-Seybold doctors and specialists. Best of all, primary and specialty care, labs, imaging, and more are all in one place, giving you an easier, more convenient healthcare experience.

Exclusive Provider Network - No Referrals Required To See Kelsey-Seybold Specialists

Exclusive Provider Network
No Referrals Required to see
Kelsey-Seybold Specialists

See any Kelsey-Seybold primary care doctor at any of our 40+ locations throughout Greater Houston with no referrals required to see any Kelsey-Seybold specialist. Kelsey-Seybold doctors have expertise in 65+ medical specialties like Orthopedics, Neurology, Cardiology, Dermatology, EndocrinologyGastroenterology, and more. Referrals are required to see external specialist physicians.

Kelsey Concierge

Exclusive Concierge Services
for Shell Members

As a member of the Kelsey-Seybold Greater Houston Plan through Shell, you have access to a dedicated Concierge team that offers personalized, V.I.P. service tailored to your healthcare needs. Whether you need help scheduling appointments, selecting physicians, or finding nearby clinic locations, our team is here to assist you every step of the way. Call 713-442-SHLL (7455) (Monday-Friday, 8 a.m. to 5 p.m.) and let your Kelsey Concierge team address any questions or concerns you may have.

Round-the-Clock Connection

Round-the-Clock Connection

Log into MyKelseyOnline or the MyKelsey App to schedule an in-person appointment or Video Visit. Call our 24/7 Contact Center at 713-442-0427 to speak day or night with a Kelsey-Seybold appointments representative or to reach our After-Hours Nurse Hotline after 5 p.m., weekends, and holidays.

VideoVisitNOW

Virtual Care

With our secure Virtual Care options, you can schedule a face-to-face Video Visit or VideoVisitNOW (on demand) with a Kelsey-Seybold provider, consult specialists, and even get prescriptions—all from home. It's healthcare that's flexible, convenient, and designed to fit your busy lifestyle.

Access to Houston's Top Hospitals

Access to Houston's Top Hospitals

These include facilities with Texas Children’s Hospital, St. Luke’s Health, Memorial Hermann, Houston Methodist, The Woman’s Hospital of Texas, and HCA Houston Healthcare.

High Quality, Convenient Healthcare you Deserve

Kelsey-Seybold Greater Houston Plan FAQ

Find answers to frequently asked questions about the Kelsey-Seybold Greater Houston Plan.

Frequently Asked Questions | Kelsey-Seybold Greater Houston Plan

The Ultimate in Convenience

24/7 conveniences make it easy to connect with us whenever you want. The Kelsey-Seybold Greater Houston Plan offers you the high-quality doctors and care coordination that Kelsey-Seybold is known for:

  • 24/7 appointment scheduling by calling 713-442-0427 or enter your ZIP code at kelsey-seybold.com/make-an-appointment to reach our Contact Center.
  • After-Hours Nurse Hotline call 713-442-0427 to speak to a Kelsey-Seybold registered nurse when you have a non-emergency situation after 5 p.m. on weekdays and anytime holidays and weekends.
  • Use MyKelseyOnline to schedule appointments online, email your doctor’s office, and request prescription refills.
Quality and Convenience | Kelsey-Seybold Greater Houston Plan

Nationally Recognized Cancer Care

Our Kelsey-Seybold Cancer Center delivers excellent care from a skilled team that follows the most current national cancer treatment protocols. What our patients also get is highly personalized care.

100% Coverage for Cancer Diagnosis and Treatment*

The Kelsey-Seybold Greater Houston Plan administered by UnitedHealthcare offers 100% coverage for cancer diagnosis and treatment

  • You pay $0 for eligible oncology services at the Kelsey-Seybold Cancer Center with diagnosis*
  • You pay $0 for eligible oncology services that are available at the Kelsey-Seybold Cancer Center if diagnosed and referred to MD Anderson by a Kelsey-Seybold physician*

To help us provide you with excellent cancer care, be sure to make a one-time call to Kelsey-Seybold's Cancer Concierge Team if you have received a diagnosis of cancer. Please contact us at 1-844-729-1219, option 4, Monday-Friday, 8 a.m. to 5 p.m.

*The information contained on this website is designed to serve as a source of information about the Kelsey-Seybold Greater Houston Plan administered by UnitedHealthcare. The information contained within the site is for educational purposes only and cannot be construed as a contract or the official plan document. Your actual costs may be different depending on the treatment and care you receive and many other factors. Direct all benefit questions to the Customer Service number shown on your Member ID card.

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We’re nearly tripling our footprint in Greater Houston

By nearly tripling our footprint, 95% of households across Greater Houston will be within 15 minutes of a Kelsey-Seybold location, in the coming years. As a member, you'll have access to a primary care physician or specialist at any of Kelsey-Seybold’s 43+ locations throughout Greater Houston with no referral required.