713-442-0427
Choose Charter Basic or Plus to continue accessing the trusted care from Kelsey-Seybold
Exclusive Provider Network
No Referrals Required To See Kelsey-Seybold Specialists
See any Kelsey-Seybold primary care doctor at any of our 40+ locations throughout Greater Houston with no referrals required to see any Kelsey-Seybold specialist. Kelsey-Seybold doctors have expertise in 65+ medical specialties. Referrals are required to see external specialist physicians.
Virtual Care
With our secure Virtual Care options, you can schedule a face-to-face Video Visit or VideoVisitNOW (on demand) with a Kelsey-Seybold provider, consult specialists, and even get prescriptions—all from home. It's healthcare that's flexible, convenient, and designed to fit your busy lifestyle.
Kelsey Concierge
As a Charter Kelsey-Seybold Plan member, you’ll have access to our expert Kelsey Concierge team. Call 713-442-2304 (Monday-Friday, 8 a.m. to 5 p.m.) and your Kelsey Concierge can resolve any questions or concerns you may have regarding the Charter Kelsey-Seybold Plan, and more!
Access to Houston's Top Hospitals
These include facilities with Texas Children’s Hospital, St. Luke’s Health, Memorial Hermann, Houston Methodist, The Woman’s Hospital of Texas, and HCA Houston Healthcare.
Round-the-Clock Connection
Log into MyKelseyOnline or the MyKelsey App to schedule an in-person appointment or Video Visit. Call our 24/7 Contact Center at 713-442-0000 to speak day or night with a Kelsey-Seybold appointments representative or to reach our After-Hours Nurse Hotline after 5 p.m., weekends, and holidays.
Quality & Convenience
With a Charter Kelsey-Seybold Plan, you not only get great coverage and benefits, but you also have access to highly personalized care delivered by an exclusive network of 850+ Kelsey-Seybold doctors and specialists. Best of all, primary and specialty care, labs, imaging, and more are all in one place, giving you an easier, more convenient healthcare experience.
